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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Felipe Michelli

Felipe Michelli

August 10, 2026

5  out of  5
rating by Felipe Michelli
"Great! Destinee was very nice and helpful"
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Peter Gallick

August 10, 2026

5  out of  5
rating by Peter Gallick
"Great team at this office. Everyone I speak to is always helpful."
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Scott Pearson

August 7, 2026

5  out of  5
rating by Scott Pearson
"Penny was very helpful and professional. I was able to complete what I came in to do.
Thank you Penny!"
We responded:
"A big thank-you for the review, Scott! Hearing that Penny was professional and able to get you taken care of means a lot. We love knowing our team can make things a little simpler when you need assistance. Thanks again for choosing our office!"
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Christal Hearn

August 5, 2026

5  out of  5
rating by Christal Hearn
"Kelly was amazing to work with. She helped set me up with a Personal Articles policy I needed for some items of mine. She was extremely helpful, responsive and explained everything clearly. I would highly recommend working with Matt Jonza and his team. I’ve worked with them for Car, Renters and now Personal Articles policies; and I’ll continue to use them as our needs evolve."
We responded:
"Christal, this is wonderful feedback! It's great to hear that Kelly was able to assist you so effectively with your Personal Articles policy. We're grateful for your continued trust in Matt Jonza and our team for your Car, Renters, and Personal Articles insurance needs. If there's anything else we can do for you, please don't hesitate to reach out."
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Michael Tiffany

August 3, 2026

5  out of  5
rating by Michael Tiffany
"Destiny was super helpful, patient, and courteous while handling my unexpected claim. The whole office is always super friendly and helpful! Highly recommend State Farm and Matt’s office !"
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that Kelly was helpful, patient, and courteous during your experience with us. We appreciate your support and look forward to assisting you in the future."
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Jeff Kaser

July 30, 2026

5  out of  5
rating by Jeff Kaser
"Very good"
We responded:
"Jeff, your five stars gave everyone here something to smile about. Thank you!"
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Timothy Adams

July 29, 2026

5  out of  5
rating by Timothy Adams
"Abby was very helpful. And very pleasant! Great to work with!"
We responded:
"Timothy, it's rewarding to hear that you find our team helpful! It was a pleasure working with you. Thank you!"
Profile photo of LaTischa Franzmeier

LaTischa Franzmeier

July 29, 2026

5  out of  5
rating by LaTischa Franzmeier
"Responsive, professional, and kind!"
We responded:
"Thank you for your feedback, LaTischa! We're glad to hear that you found our team responsive, professional, and kind. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out."
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Jesse May

July 29, 2026

5  out of  5
rating by Jesse May
"I like my visits because Penny is a delight to interact with."
We responded:
"Jesse, we’re so happy to hear that you enjoy your visits and that Penny makes your experience delightful! Our team is always here to help with your insurance needs, so don’t hesitate to reach out anytime."
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Ben Floreck

July 29, 2026

3  out of  5
rating by Ben Floreck
"Been with State Farm for several decades. Penny is an asset to the firm. She has helped my wife and me with every question or inquiry with professionalism and courtesy. Having been with SF for so long, we've been switched to different agents in the area, which has lost some of the local/neighborhood feel from previous years. Three stars for the increased rates; would have been five stars if only applied to Penny."
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Alex

July 28, 2026

5  out of  5
rating by Alex
"Deionna was super helpful. Thank you for the excellent service."
We responded:
"Alex, we’re glad you took the time to share this with us! It’s wonderful knowing Deionna was able to provide the helpful support you needed and make your experience a positive one. We appreciate your trust and are always here when you need assistance."
Profile photo of Antonina Kerner McLeod

Antonina Kerner McLeod

July 28, 2026

5  out of  5
rating by Antonina Kerner McLeod
"Great customer service experience."
We responded:
"This is what we love to hear! Thanks, Antonina; we appreciate you."
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Stephanie Wallace

July 28, 2026

5  out of  5
rating by Stephanie Wallace
"Mary Galli helped my husband and I with getting policies set up not only in River Falls but in our second home in Georgia. She was kind, courteous, and made the whole experience so much easier. Thank you for having our backs, Mary!"
We responded:
"What a wonderful compliment, Stephanie! We’re honored to hear Mary helped make your insurance setup process easier for you and your husband. Thank you for allowing our team to assist with your coverage needs."
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James Ladow

July 27, 2026

5  out of  5
rating by James Ladow
"He did a real good job to get me better coverage at lower price well done"
We responded:
"Better coverage and a lower price— it doesn't get any better than that! Thanks, James. Feel free to give us a call whenever you need us."
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Chad Tucker

July 24, 2026

5  out of  5
rating by Chad Tucker
"Great fast service"
We responded:
"Your 5-star rating was a wonderful surprise, Chad. Thank you for taking the time! We're always here to provide you with fast service!"
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Emil Norby

July 24, 2026

5  out of  5
rating by Emil Norby
"Penny was awesome with getting me insured!!! Fast easy and professional!!"
We responded:
"Emil, we’re so glad you shared this with us! We’re pleased Penny was able to make your insurance experience a smooth one from start to finish. Thank you for allowing us the opportunity to assist you."
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Pat Hall

July 23, 2026

5  out of  5
rating by Pat Hall
"Thank you!"
We responded:
"Pat, thank you for the amazing rating! We’re grateful to have earned your trust and look forward to being your insurance resource whenever you need us."
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Bill Lynch

July 23, 2026

5  out of  5
rating by Bill Lynch
"Always friendly and efficient"
We responded:
"Your support never goes unnoticed, especially those 5 stars. Thank you! "
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PETER COLEMAN

July 22, 2026

5  out of  5
rating by PETER COLEMAN
"I was assisted the past two days by Penny. She walked me through my claim following a serious car accident several days ago. Penny was very attentive to my needs and educated me as needed. She is very kind and goes the extra mile which I admire. Great job!"
We responded:
"Your experience reminds us how important it is to be there for our customers when they need support, Peter. We’re grateful Penny was able to help make the process smoother and provide the service you needed. Thank you for choosing our team."
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Jeff Koenig

July 21, 2026

5  out of  5
rating by Jeff Koenig
"Always a pleasure and easy to do insurance work with this office!"
We responded:
"It’s always a pleasure hearing from customers like you, Jeff! We’re grateful to know our team has made managing your insurance simple and stress-free. Thank you for trusting us—we’re always here whenever you need us."
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Carlos Gonzalez

July 21, 2026

5  out of  5
rating by Carlos Gonzalez
"Very understanding and patient"
We responded:
"Thanks for the 5 stars, Carlos! We’re excited to keep providing great service."
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Isaac Martinez

July 21, 2026

5  out of  5
rating by Isaac Martinez
"Changed vehicle and added additional car. Kelly made it fast and easy. Took only about 10 min."
We responded:
"We’re always happy to help make insurance a little easier, Isaac. It’s wonderful to know Kelly handled your vehicle changes promptly and kept everything moving smoothly. We appreciate your support!"
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Marcelino Quiroz

July 12, 2026

5  out of  5
rating by Marcelino Quiroz
"Great customer service"
We responded:
"Marcelino, we're so happy to hear that you appreciated our customer service. Our team is always here to assist with your insurance needs, so feel free to reach out anytime. "
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Jessica Maalis

July 9, 2026

5  out of  5
rating by Jessica Maalis
"I greatly appreciate working with Penny. She’s always so kind and efficient. We have worked with her for many years."
We responded:
"It's great to hear about your positive experiences with Penny over the years. Our team is committed to delivering efficient and friendly service, and we appreciate your ongoing trust in our agency. If you ever need assistance with your insurance needs, please don't hesitate to reach out. Thank you, Jessica, for your feedback!"
Profile photo of Mike Weaver

Mike Weaver

July 9, 2026

5  out of  5
rating by Mike Weaver
"Nathan did a great job helping to establish new Home, Auto, and Umbrella policies. The process was very efficient and he was very responsive answering questions along the process and providing great recommendations."
We responded:
"It's wonderful to know that Nathan was able to effectively assist you with your Home, Auto, and Umbrella policies while offering valuable recommendations. We are pleased to have supported your insurance needs, and if you have any further questions, please don't hesitate to reach out. Thank you for your feedback, Mike!"